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Stories About Customer Service in Japan

Did you know that McDonald’s in Japan offers a “smile” on the menu? It is a real smile for free. On the menu board, it clearly says, “Smile….0” in Japan. You can see this sign at any McDonald’s restaurant in Japan.

Therefore if you have a chance to eat at McDonald’s in Japan, you should ask them, “Can I have a smile?” I am sure they would give you a big smile. To my surprise, however, I learned that there is no such thing in the U.S.A. I think this difference is based on cultures.

I don’t know if you remember my article “Something about bee,” that I wrote last year. When I went to buy medicine for a bee-sting, the sales lady said, “we have some products to offer, but they don’t really work that well”. Though my bee sting was very painful and I needed immediate relief, I was very impressed by her honesty and I recognized the differences between cultures on that day.

Tips for Career Change – the YOU Factor

These tips for a career change are all about YOU – because all changes in life require adjustments on your part.

ABOUT YOURSELF:  How old are you?

Tip 1: Your age does not matter. It is your ambition, determination, and drive that matters.

ARE YOU IN GOOD HEALTH?

Tip 2: Starting a new career requires lots of effort on your part. If you’re weak and often sick you may not have the stamina to start one. Your ability to concentrate and focus on ideas to develop into a business may be compromised. The basics of good health are to watch your diet, get enough sleep and exercise regularly.